A MAJOR FedEx outage affected the company's online tracking as shoppers complained they "can’t ship anything" on Black Friday.
Customers took to Twitter to vent their frustration this evening after FedEx confirmed the tracking service was down.
"I am sorry, but it seems FedEx online tracking is down right now," read a tweet from their official account after one user tweeted the company.
"Please let me know why my tracking number doesn’t work after posting this tweet," they fumed.
Why does my tracking number all of a sudden not exist within minutes of posting this."
The user initially complained that they were "sick of y’all never delivering my packages on time."
"Why am i even paying for shipping if y’all are gonna delay it for 3 days" before FedEx revealed the issue," they fumed, before FedEx replied.
More people then weighed in on issues they were experiencing.
"Got the same result on my end. Seems of you complain your package disappears from their system," said one person.
"[I] think its just down right now. even my package i got today didnt show up on the tracking service as i was checking on another," a third commented.
Downdetector reported issues shortly after 7:56 PM ET.
More to follow…
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